Terms of Service

1. Who we are

The Services are operated by The Matchers (“we,” “us,” “our”) in connection with MMVA. Contact: contact@matchmakerva.com.

2. Eligibility and accounts

You must be able to form a binding contract in your jurisdiction to use the Services. Features that require an account are offered subject to accurate registration information and safeguarding of your credentials. You are responsible for activity under your account. We may suspend or terminate accounts that violate these Terms or pose risk to the Services or community.

3. The companion app and voting

The MMVA companion experience may include a public roster, voting during designated rounds, a feed of show-related updates, and profile or settings areas. Voting rules, round timing, and eligibility (including any requirement for an active patron relationship through Patreon or other mechanisms we disclose in-product) are set by us and may change season to season. We may use third-party platforms (such as Patreon) to verify eligibility. If you connect Patreon, you also agree to Patreon’s terms and privacy policy for your use of their services.

You agree not to manipulate votes, automate submissions in violation of our rules, or attempt to circumvent eligibility checks. We may discard suspicious activity, void votes, or restrict access where we reasonably believe abuse has occurred.

4. Acceptable use

You will not:

• Use the Services unlawfully, fraudulently, or to harass, threaten, or harm others;
• Post or transmit malware, spam, or content that infringes intellectual property or privacy rights;
• Scrape, data-mine, or overload our systems without permission;
• Reverse engineer or attempt to access non-public areas or other users’ data without authorization;
• Misrepresent your identity, eligibility, or affiliation with MMVA or The Matchers.

5. Content and intellectual property

The Services, including logos, designs, video, audio, text, software, and branding for MMVA and The Matchers, are protected by intellectual property laws. Unless we expressly permit otherwise, you may not copy, modify, distribute, or publicly perform our content except as allowed by law or for personal, non-commercial viewing consistent with these Terms.

If you submit content to us (for example, through forms or social features), you grant us a non-exclusive, worldwide, royalty-free license to host, display, and use that content to operate and promote the Services, subject to our Privacy Policy.

6. Third-party services

The Services may link to or integrate third-party sites and services (including Patreon, social platforms, ticketing, or video hosts). We are not responsible for third-party content, terms, or practices. Your use of third-party services is at your own risk.

7. Disclaimers

THE SERVICES AND SHOW-RELATED MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION. MMVA IS ENTERTAINMENT; WE DO NOT GUARANTEE ROMANTIC OR PERSONAL OUTCOMES FOR VIEWERS OR PARTICIPANTS.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER THE MATCHERS NOR ITS TEAM, CONTRACTORS, OR AFFILIATES WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY. OUR AGGREGATE LIABILITY FOR CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US DIRECTLY FOR THE SPECIFIC FEATURE GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US $100), IF NO FEES APPLIED.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE CASES, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

9. Indemnity

You will defend, indemnify, and hold harmless The Matchers and its personnel from claims, damages, and expenses (including reasonable attorneys’ fees) arising from your misuse of the Services, violation of these Terms, or violation of others’ rights.

10. Suspension and termination

We may suspend or terminate access to the Services at any time, with or without notice, for conduct that we believe violates these Terms, creates risk, or is otherwise harmful. Provisions that by their nature should survive (including intellectual property, disclaimers, limitations of liability, and indemnity) will survive termination.

11. Governing law and disputes

These Terms are governed by the laws of the Commonwealth of Virginia, USA, without regard to conflict-of-law rules. You agree that exclusive jurisdiction for disputes will lie in the state or federal courts located in Virginia, unless applicable law requires otherwise; you consent to personal jurisdiction there.

12. General

These Terms, together with the Privacy Policy and any additional terms we present for specific features, constitute the entire agreement regarding the Services. If any provision is unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale.

13. Legal review

These Terms are provided for operational use. They are not a substitute for legal advice. Have qualified counsel review them for your entity, insurance, talent releases, and contest or sweepstakes rules if applicable.